If you do not see NMEA sentences scrolling in the NavimetriX NMEA console, this may be related to the limitations of the WiFi module integrated in the box, which is now end of life. This module is no longer fully compatible with certain devices, in particular the most recent mobile devices.


Check the box software version
Before performing any other action, it is essential to verify that your NKE WiFi box is running the latest internal software version. The currently available version is version 2.5. A box running an older version may experience WiFi connection issues.
You can check the version of your box directly on your MultiGraphic or Multi Display, or using the TopLink software. The software update must be performed using the TopLink software.


Download and install the TopLink software
Checking and updating the software of the NKE WiFi box is done using the TopLink software. This software runs only on Windows PCs. To download it, go to the NKE website, click on the hamburger menu at the top right, then access the Technical access section. From there, open the TopLink software page, download the program, and install it on your computer.

Update the NKE WiFi box
Once TopLink is installed and launched, connect to your NKE WiFi box and perform the update to version 2.5.


Case of recent Apple devices
On some Apple devices (iPhone or iPad) running iOS versions higher than iOS 17 (versions released from 2024 onwards), a WiFi security mechanism added by Apple prevents connection to the NKE WiFi box, even when the box is up to date.
In this case, the WiFi must be forced into open mode, without a password.
To do this, press and hold the Init button on the NKE WiFi box for exactly 8 seconds. It is important to respect this duration precisely; you will hear 8 beeps. This action forces the box WiFi into open mode (no password), allowing affected Apple devices to connect.
Finally, restart the box.

Once connected to the box WiFi, access to the NKE WiFi box should be restored and you should see the NMEA sentences in the NavimetriX console.